Customer Service and Information Clerk Diploma
Admission Requirements
Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.
Program Highlights
The objective of this program is to provide students with opportunities to acquire and apply knowledge of customer service & information skills to meet the demands of today’s businesses.
Career Opportunities
Careers which correspond to the skills learned include:
- Library Clerk
- Courtesy Receptionist
- Complaint, Inquiries, or Information Clerk
- Order and Payment Clerk
- Customer Service Representative
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Program Info
- Program Type: Diploma
- Anticipated salary: C$24,158 – C$47,101
- Program Duration: 23 Weeks
- Program Notes: Grants, scholarship and financial assistance may be available.
- Program Category: Office Administrator